Dr. Robert M. Gates, Secretary of Defense (2006-2011)
David Ricks, Chair and CEO of Eli Lilly and Company
Megan Conway, Managing Director, PwC Trust Leadership Institute
Today's executives are being challenged to respond to crises at many levels, and 95% of business leaders recognize that their crisis management capabilities need improvement. To retain stakeholder trust, leaders have to excel at managing continuous change while maintaining a calm and consistent presence under intense scrutiny. What impact does turbulence have on companies' growth and strategy goals? How can companies manage the risks and anticipate them, while building resilience and maintaining stakeholder trust?
View the Action Guide for key takeaways from our featured speakers who discussed the tactics, tools and processes that can make the difference between faltering and flourishing in times of difficulty and disruption. The conversation also included common threads -- including the ability to earn and maintain trust -- that define those companies that build resilience and can emerge stronger from a crisis.
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