The live session has concluded, and this session is not available for replay.
Earning Trust While Leading Through Crisis
Earning Trust While Leading Through Crisis
Previously aired on: Wednesday, November 2, 2022
Featured speakers:

Dr. Robert M. Gates, Secretary of Defense (2006-2011)
David Ricks, Chair and CEO of Eli Lilly and Company
Megan Conway, Managing Director, PwC Trust Leadership Institute

Today's executives are being challenged to respond to crises at many levels, and 95% of business leaders recognize that their crisis management capabilities need improvement. To retain stakeholder trust, leaders have to excel at managing continuous change while maintaining a calm and consistent presence under intense scrutiny. What impact does turbulence have on companies' growth and strategy goals? How can companies manage the risks and anticipate them, while building resilience and maintaining stakeholder trust?

View the Action Guide for key takeaways from our featured speakers who discussed the tactics, tools and processes that can make the difference between faltering and flourishing in times of difficulty and disruption. The conversation also included common threads -- including the ability to earn and maintain trust -- that define those companies that build resilience and can emerge stronger from a crisis.

Not available for replay

Have questions? Want to learn more? Get in touch with our team. Email us.

Jonathan Block

Managing Director, Trust Leadership Institute

Megan Conway Bley

Managing Director, Trust Leadership Institute
© 2023 PwC. All rights reserved. PwC refers to the US member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see for further details. This content is for general purposes only, and should not be used as a substitute for consultation with professional advisors.